Lissa Duty, co-founder and brand development manager for Rocks Digital, asked me to write a blog article.
I wrote "5 Tips To Improve Customer Satisfaction"; the blog article was posted on RocksDigital.com in the Business Development section Aug. 30, 2016. My thanks to Rocks Digital editor Laurie Shook and Lissa!
By the way, the Rocks Digital Conference is held in Addison, Texas, and features cutting-edge digital marketing speakers.
Have you ever turned down a project that wasn't "in your lane"? How do you ensure customer satisfaction? Please share your thoughts in the Comments section.
About the Author:
Regina L. Burns, M.A., Project+, is an award-winning multimedia editor and journalist, specializing in Black history and African American stories at Harvest Reapers Communications. Her work has been published in Texas Highways magazine, WFAA-TV, The Dallas Morning News, the Fort Worth Star-Telegram as well as The Commercial Appeal, the Tri-State Defender and The Flyer, among others.