I wrote "5 Tips To Improve Customer Satisfaction"; the blog article was posted on RocksDigital.com in the Business Development section Aug. 30, 2016. My thanks to Rocks Digital editor Laurie Shook and Lissa!
By the way, the Rocks Digital Conference is held in Addison, Texas, and features cutting-edge digital marketing speakers.
Have you ever turned down a project that wasn't "in your lane"? How do you ensure customer satisfaction? Please share your thoughts in the Comments section.